Personal Development for all
Personal development is a crucial aspect of improving soft skills in the workplace. Soft skills such as communication, coaching, and public speaking are essential for success in any job. By focusing on personal development, individuals can enhance these skills and become more effective in their roles. Taking the time to invest in personal growth can lead to increased job satisfaction, better relationships with colleagues, and overall career advancement. It is important to continuously work on developing soft skills to stay competitive in today's fast-paced and ever-changing work environment.
CLICK ON THE COURSE TITLES BELOW:
Coaching is a life-skill, not just for business.
The personal benefits of coaching are as wide-ranging as the individuals involved. Numerous clients report that coaching positively impacted their careers as well as their lives.
A Growth mindset is essential to thrive in our ever changing environments and in coping with inevitable set-backs.
“In a growth mindset, challenges are exciting rather than threatening. So rather than thinking, oh, I’m going to reveal my weaknesses, you say, wow, here’s a chance to grow!”
– Carol Dweck
It's impossible to develop a relationship with others if we're at odds in our relationship with ourselves.
Learn how to raise your Emotional Quotient through the concious practice of Emotional Intelligence.
Stakeholders don't want you to 'manage' them. Indeed, most will resist the feeling of being controlled and rightly so!
Learn how to conduct an in-depth profile of your key stakeholders to develop a greater understanding of their needs and build great relationships.
Most of us will avoid confrontation, but providing feedback need not be confrontational.
Failing to tell someone something about 'some-thing' is to withold help.
'Glossophobia' is the fear of public speaking. So common, that there's a term for it!
Learn how to deliver impactful presentations and speak publicly whilst engaging your audience with memorable stories.
Excellent customer service is crucial in any business, especially when it comes to resolving complaints. Effective training in this area equips employees with the skills to handle customer grievances with empathy and professionalism.
By understanding the importance of listening, clear communication and timely responses, staff can turn a negative experience into a positive one. This not only enhances customer satisfaction but also fosters loyalty and trust, ultimately benefiting the organisation as a whole.
Difficult conversations are an inevitable part of fostering healthy relationships, especially in a training context focused on remaining adult-oriented and not taking things personally.
This approach not only helps in resolving issues but also strengthens relationships by building trust and respect. Ultimately, maintaining a focus on adult-oriented dialogue allows participants to express their thoughts and feelings constructively, leading to more productive outcomes and a supportive environment.
KC Flanagan Limited ©2024 Copyright.
Registered Company in England & Wales
No: 11672403
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.