It has been a great pleasure to collaborate with Keith over the last several years on trainings related to Emotional intelligence and Psychological safety.
Keith has exceptional communication skills and engaging delivery style, which make his training courses both enjoyable and impactful.
He also fosters an inclusive and interactive environment, encouraging questions and discussions that enhance the learning experience.
By maintaining high level of interactions, he keeps participants engaged and motivated throughout the sessions (also in a virtual format).
I highly recommend Keith to any organization seeking a knowledgeable and professional trainer, who truly cares about participants’ development.
Irena Plucinska - Leaerning & Development Officer,
European Investment Bank, Luxembourg
Keith is a fantastic facilitator who we have had the pleasure with working with. For the last year he has worked with me on a national and international Customer Service training programme with one of the UK's largest companies. Our client absolutely love him, he's routinely requested by name. He's now working with us on a Leadership programme. His professionalism, the ease it is to work with him, not to mention his engaging and authentic style of training delivery make him a first choice.
Hodl Whittaker - Tesco Plc/Global Head of Learning & Development Haleon
In my capacity of Management Development Manager, I invited Keith to work with the Head of Customer Service and his Customer Service Managers (CSMs) at South West Trains during a significant enforced period of change and organisational restructuring. An engaging facilitator, Keith quickly developed rapport with the CSMs whilst helping them to understand and come to terms with their change transition. He helped the team explore their feelings towards change by relating it to their experiences in the organisational context. His emphasis on leading teams through change and acting as role models and change agents for the regional workforce was incredibly well received. It was undoubtedly Keith's open and engaging style, plus his knowledge of managing change that facilitated the positive working relationship and buy-in from the CSMs. I would highly recommend Keith to any organisation seeking an experienced facilitator that truly understands the effects of change and who demonstrates a natural empathy towards organisational and delegate needs.
Anthony Shipley - South West Trains / NHS
I know Keith from a very professional training organised at HP Slovakia. We could learn something that is very important in the real life: the human aspects of the architect activities. He presented us very well structured information and the way of presentation was absolute professional. We could realize that he has very strong background in the topics he presented and he delivered his knowledge in a way that the attendees can easily understand and utilize that.
Tamás Virágh - Hewlett-Packard Hungary /President of the Association of Enterprise Architects (Hungary)
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